Docs
Get started

Email types

Transactional vs marketing.

Transactional

Triggered by something a user did, and expected by them: sign-up confirmations, password resets, receipts, alerts. Send these with the Send Email endpoint.

  • Don't need an unsubscribe link (but can have one)
  • Should be fast and predictable, so keep them simple

Marketing

Sent to many people at once: newsletters, announcements, promotions. Send these with Broadcasts.

  • Must include an unsubscribe link. Broadcasts add one-click unsubscribe headers automatically, and {{{RESEND_UNSUBSCRIBE_URL}}} gives you a link for the body.
  • Only send to people who opted in

Tip: send marketing from a different subdomain (e.g. news.yourdomain.com) than transactional (mail.yourdomain.com). A complaint about a newsletter then can't hurt your password-reset emails.

Was this page helpful?Send feedback